Privacy Policy

Our Privacy Policy outlines how we handle your information when you use our Service, including how we collect, use and disclose your data while also informing you about your privacy rights and legal protections.

We utilize your information to enhance and deliver the Service. By utilizing the Service you consent to the gathering and utilization of data as outlined in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words, with capitalization have meanings under defined conditions. These definitions apply regardless of whether they’re singular or plural.

Definitions

In the context of this Privacy Policy;

• Account refers to an account set up for accessing our Service or its components.
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• Affiliate represents an entity that is controlled by, controls or shares control with another party. Control implies ownership of 50% or more shares, equity interests or other securities with voting rights for selecting directors or managerial authorities.
• Company (referred to as “the Company ” “We,” “Us,” or “Our” in this agreement) denotes SurfaceID Industrial Design Corporation located at 2124A Centre St, Montreal, Quebec H3K 1J4, in Canada.
• Cookies are files that websites place on your computer, mobile device or any other gadget. These files contain information, about your browsing history on the website among purposes.
• Country references: Quebec, Canada
• Device encompasses any tool that can connect to the Service like a computer, cellphone or digital tablet.
• Personal Data includes any information related to an identifiable person.
• Service denotes the Website being discussed.
• Service Provider refers to any individual or entity handling data for the Company. This can include third party companies or individuals engaged by the Company to assist in providing the service analyzing its usage and performing services.
• Usage Data pertains to information automatically gathered either during service usage or from the services infrastructure itself (such as page visit duration).
• Website refers to SurfaceID; accessible, at https://surfaceid.com/
• You means the person using or accessing the Service. It could also refer to a company or another legal entity on whose behalf an individual’s accessing or using the Service.When you use our service we might request that you share details that could help us get in touch with you or recognize you. These details may consist of your email address, last names well as information, about how you use the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you interact with our service we might request details, from you to help us reach out or recognize you:

• Email address
• Name (First and Last)
• Date Usage

Data Usage

When you use the Service, data usage is automatically collected.

This data may consist of details, like the Internet Protocol (IP) address of your device the type and version of your browser the specific pages of our Service that you visit the date and time of your visit how long you spend on those pages identifiers for your device and other diagnostic information.

If you access the Service through a device we may gather details automatically. This includes information such as the type of device you have its unique ID number, the IP address associated with it the operating system it uses the type of internet browser on it unique identifiers for your device again and other diagnostic data.

Additionally we may collect data that your browser sends whenever you visit our Service or access it through a device.

Tracking Technologies and Cookies

To monitor activities on our Service and store information we utilize cookies and similar tracking technologies. These technologies include beacons, tags and scripts that collect and track information to enhance our Service. The technologies, in use might involve;

• Cookies or Browser Cookies. A cookie is a file stored on your Device. You have the option to tell your browser not to accept any Cookies or let you know when a Cookie is being sent. However if you choose not to accept Cookies some parts of our Service may not be accessible, to you. Unless you have adjusted your browser settings to reject Cookies our Service might use them.
• Web Beacons. Certain areas of our Service and emails could contain files called web beacons (also known as clear gifs pixel tags and single pixel gifs) that allow us for instance to track users who have viewed those pages or opened an email and for other relevant website statistics (like monitoring the popularity of a specific section and ensuring system and server integrity).

Cookies can be either “Persistent” or “Session” Cookies. Persistent Cookies stay on your computer or mobile device when you’re offline whereas Session Cookies are deleted as soon as you close your web browser. You can find information about cookies, on the TermsFeed website article.

We utilize both Session and Persistent Cookies for the following purposes;

• Essential/Necessary CookiesType; Session CookiesManaged by; Our teamObjective; These Cookies are crucial, for delivering services on the Website and enabling you to utilize some of its features. They assist in verifying users identities and preventing use of user accounts. Without these Cookies we would be unable to provide the requested services. We solely employ them to deliver those services.
• Cookies Policy /  Acceptance Notice CookiesType; Persistent CookiesManaged by; Our teamObjective; These Cookies determine whether users have agreed to the use of cookies on the Website.
• Functionality CookiesType; Persistent CookiesManaged by; Our teamObjective; These cookies enable us to retain your preferences when using the Website, such as remembering your login credentials or language choice. The aim of these cookies is to offer you a experience and avoid the need for you to re enter your preferences each time you visit the Website.For details about our cookie usage and your options concerning cookies please refer to our Cookie Policy or the Cookie section, in our Privacy Policy.

Use of Your Personal Information

Our company may utilize your information for the following purposes;

• To maintain and operate our services including monitoring service usage.
• To handle your account; managing your registration as a service user. The personal information you provide enables access, to features to registered users.
• For obligations;. Fulfilling purchase contracts for products, items or services acquired through our service.
• Communication; Reaching out to you via email, phone calls, texts or other electronic means like push notifications from a mobile app for updates or informational messages regarding features, products or services. This includes security updates when necessary.
• Providing updates on news, special deals and general information about offerings, to those you’ve shown interest in unless you choose not to receive such notifications.
• Managing your inquiries; Addressing and overseeing inquiries directed towards us.
• In case of business changes; We might utilize your details to assess or carry out a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets. This could happen as part of bankruptcy, liquidation or a similar process where user data’s one of the transferred assets.
• For additional purposes; Your information may also be used for tasks, like data analysis recognizing usage patterns assessing the impact of our marketing efforts and enhancing our services and products to enhance your experience.

Sharing your details may occur in these scenarios;

• With Service Providers; We may disclose your information to service providers for monitoring and analyzing service usage and contacting you when necessary.
• Regarding business transitions; Your personal data could be shared during discussions involving mergers, asset sales, financing activities or acquisitions with another company.
• Among Affiliates; We might share your information, with affiliated companies while ensuring they abide by the privacy policy principles. Affiliates refer to our parent company and any other subsidiaries, joint venture partners or companies, under control with us. 
• Regarding business partners; we might share your information with our business partners to provide you with products, services or promotions.
• In interactions with users; if you share information or engage in public areas with other users this information could be seen by all users and may be publicly distributed.
• When it comes to your consent; we may reveal your information for any purpose only with your consent.

Retention of Your Personal Data

The Company will keep your Personal Data long as necessary for the reasons outlined in this Privacy Policy. We will hold onto. Use Your Personal Data as needed to fulfill our obligations (such as retaining data to comply with laws) settle disputes and uphold our legal agreements and policies.

Additionally the Company will retain Usage Data, for internal analysis purposes. Typically Usage Data is kept for a period unless it is used to enhance security or improve the functionality of Our Service. In cases we are required by law to retain this data for periods.

Transferring Your Personal Data

Your personal information, which includes Personal Data is processed at the Companys offices and, in locations where the parties involved in processing are situated. This means that your data may be transferred to computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By consenting to this Privacy Policy and submitting your information you agree to this transfer.

The Company will take all steps to ensure that your data is handled securely and in compliance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country without controls in place including security measures for protecting your data and other personal information.

Deleting Your Personal Data

You have the right to request the deletion of the Personal Data collected about you or ask for assistance from us in deleting it.

Our Service provides you with the option to delete information, about yourself through the Service.

You can update, modify or delete your information at any time by logging into your Account (if you have one) and accessing the account settings section where you can manage your details. 

You can also get in touch, with us to ask for access to remove any information that you have shared with us.

Please keep in mind though that we might need to keep information if we have an obligation or valid reason to do so.

Sharing of your Personal Information

Business Arrangements

If the company is part of a merger, acquisition or sale of assets your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a privacy policy.

Law enforcement

In situations the company may have to reveal your data if required by law or in response to valid requests from public authorities (such, as a court or government agency).

The company may share your information if it believes it is necessary to;

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Following legal obligations
•  Protect and defend the companys rights or property
•  Investigate wrongdoing related to the service
•  Ensure the safety of service users or the public
•  Safeguard against legal liabilities

Securing Your Personal Data

Ensuring the security of your personal data is a priority, for us but please note that no method of transmitting data over the internet or storing it electronically can be 100% secure. While we make every effort to protect your information using industry methods we cannot guarantee absolute security.

Children’s Privacy

Regarding childrens privacy our service is not intended for individuals under 13 years old. We do not knowingly collect information from anyone under 13 years old. If you are a parent or guardian who discovers that your child has provided us with their data please contact us immediately. In case we find out that we have unintentionally gathered information from someone under 13 without parental consent verification we will take measures to delete that data, from our systems.If we need to use consent as the basis, for handling your information and if your country requires consent we may ask for your parents permission before collecting and using that information.

Links to Other Websites

Our service may include links to websites that are not operated by us. If you click on a link to a third party site you will be taken to that site. We recommend that you read the privacy policy of every site you visit.

We do not. Take responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may make updates to our privacy policy periodically. We will inform you of any changes by posting the revised policy on this page.

We will notify you via email. A noticeable notice on our service before the changes take effect and update the ” updated” date at the top of this privacy policy.

It is advisable for you to check this privacy policy regularly for any modifications. Changes, in this privacy policy are effective when they are published on this page.

Contact Us

Feel free to reach out to us if you have any inquiries regarding our Privacy Policy;

 Visit our website page, at https;//surfaceid.com/contact/

 Give us a call at +1 855 433 2755